Return-to-Work & ADL Independence: Physician Frameworks and Time-to-Event Metrics

Return-to-Work & ADL Independence: Physician Frameworks and Time-to-Event Metrics

Returning to work and regaining independence in daily activities are two of the biggest milestones for people after limb loss. These goals shape how they see themselves, how they plan their future, and how they reconnect with the world around them. For physicians, supporting this journey requires clear frameworks, honest timelines, and a deep understanding of the small steps that bring people back to their everyday lives.

Every person moves at their own pace, and every recovery path looks different. Some regain confidence quickly, while others need time, reassurance, and steady guidance. By using time-to-event metrics and simple clinical checkpoints, physicians can understand when a patient is ready to return to work, manage their home, care for themselves, and participate in meaningful routines again.

This article explores how doctors can guide patients through these transitions with clarity and compassion. It shows how to track progress, how to set realistic goals, and how to build a path that leads to true independence.

Understanding Return-to-Work After Limb Loss

How Work Shapes Identity After Amputation

Work gives people a sense of purpose, structure, and dignity.
After limb loss, many worry if they will ever return to the roles they once held.
Some fear they will not be able to keep up with physical demands.
Others worry about how colleagues will respond.

These feelings shape early recovery more than strength or gait alone.
When physicians understand these emotions, they can guide patients with more empathy.
A thoughtful conversation often becomes the first step toward rebuilding confidence.

Returning to work is not only physical — it is deeply personal.

Why Returning to Work Requires Clear Timelines

People feel safer when they know what to expect.
Having a timeline helps them understand when they can stand, walk, travel, or lift again.
It also helps employers plan how to support them during the transition.

Timelines protect patients from rushing too quickly or delaying progress out of fear.
They offer reassurance that their journey is normal, even if it feels slow.
A clear timeline gives hope that work is not lost — only paused.

When timing is clear, recovery feels more predictable.

How Job Type Shapes Recovery Goals

Different jobs require different physical abilities.
A desk job may require steady sitting, safe transfers, and short walks.
A factory job may require standing, lifting, or navigating fast-paced spaces.

These details shape training plans and functional goals.
Physicians help patients break down their job tasks so each one becomes achievable.
Small victories in these tasks build long-term readiness.

Understanding the job helps build a safer path back to work.

How Work Expectations Influence Confidence

Some patients fear being judged or misunderstood when they return.
Others worry about looking different or moving slowly.
These quiet fears shape how they walk, how they speak, and how they plan.

Physicians can help by discussing realistic expectations and possible accommodations.
They reassure patients that taking time, asking for help, or modifying tasks is completely normal.
A calm conversation reduces anxiety and improves motivation.

Emotional readiness often comes before physical strength.

How Physicians Assess ADL Independence

Why ADLs Are the Heart of Real Independence

Activities of daily living show how well a patient

Activities of daily living show how well a patient can manage life without constant help.
These tasks include bathing, dressing, grooming, cooking, and moving around the home.
Each activity reveals how confident and steady the person feels in daily routines.

When ADLs improve, patients begin to trust their body again.
They move more freely and stop worrying about small mistakes.
ADL progress becomes the clearest sign of true independence.

ADLs are small tasks, but they build big confidence.

How Early ADL Assessment Guides Recovery

Physicians look at strength, balance, posture, and emotional comfort.
They observe how the patient stands from a chair, reaches for objects, or transfers in and out of bed.
These movements show where support is needed and where progress is ready to begin.

Early assessments help shape therapy goals that match daily life.
They also help families understand what to expect at home.
This creates a supportive environment where independence grows naturally.

Early understanding leads to smarter care.

How ADL Challenges Reveal Hidden Barriers

Some patients walk well in the clinic but struggle at home.
They may have difficulty managing the kitchen, navigating tight spaces, or climbing small steps.
These challenges only appear in real-life settings.

Physicians use these observations to identify barriers such as fear, poor balance, or uneven flooring.
By addressing these issues, they make daily routines safer and easier.
Even small changes create meaningful improvements.

Real independence is tested at home, not in the clinic.

Why Emotional Readiness Matters for ADLs

Even when patients have the physical ability to perform ADLs, fear can hold them back.
They may worry about slipping in the bathroom, dropping dishes, or losing balance while dressing.

Physicians help by breaking tasks down into smaller steps.
They encourage slow, steady practice and celebrate each success.
This reduces fear and helps the patient trust their movements.

Emotional readiness is the foundation of daily independence.

Time-to-Event Metrics in Rehabilitation

How Time-to-Event Metrics Bring Clarity to Recovery

Time-to-event metrics track how long it takes for a patient to reach major milestones.
These milestones could include first independent steps, first outdoor walk, or first successful day back at work.
Tracking these moments helps physicians understand the pace of recovery clearly.

This structured approach prevents unrealistic expectations.
It also shows when progress is steady or when the patient needs extra support.
Time becomes a tool for guidance instead of pressure.

Clear timelines build trust in the process.

Why Predictable Milestones Reduce Anxiety

Patients often worry they are “too slow” or “behind schedule.”
Time-to-event metrics show them a normal range of recovery for others like them.
This reassurance eases anxiety and encourages consistent effort.

Physicians use these timelines to help patients focus on progress, not perfection.
Each milestone becomes a sign that they are moving in the right direction.
These moments help the patient feel proud of their effort.

Predictable progress supports strong motivation.

How Time Metrics Improve Clinical Decision-Making

When clinicians see delays in a milestone, they know to intervene early.
This may mean adjusting the prosthesis, changing therapy intensity, or exploring emotional barriers.
Small course corrections prevent long-term setbacks.

Time markers also help measure the impact of new training strategies.
If a method helps milestones happen sooner, it becomes a valuable tool.
If not, clinicians change direction quickly.

Time guides better choices.

How Timelines Support Employers and Families

Employers often want to know when the patient can return safely.
Families want to understand how much help they must provide.
Clear time expectations reduce confusion and improve support.

By sharing simple time frames, physicians help everyone stay coordinated.
This unified support system helps the patient feel less alone.
It also builds a positive environment for successful recovery.

Timelines strengthen the whole support network.

The Difference Between Returning to Activities and Returning to Life

How ADLs Build the Foundation for Work

Before returning to work, patients must feel strong in their home routines.
They need to move with confidence, handle basic tasks, and feel safe without close supervision.

ADLs train coordination, balance, and emotional comfort.
These skills prepare the patient for the demands of their workplace.
When ADLs improve, work readiness rises naturally.

Home success leads to workplace success.

How Community Confidence Shapes Work Readiness

Many jobs require navigating public spaces — buses, hallways, parking lots, and stairs.
These environments are unpredictable and demand quick reactions.

Physicians watch how patients handle these situations during therapy.
If they move confidently outdoors, they are more likely to succeed at work.
If they hesitate, physicians create plans to build outdoor confidence gradually.

Community confidence is essential for workplace safety.

Why Social Skills Return Slowly

After limb loss, patients may feel shy or unsure in social settings.
They may avoid interactions because they fear embarrassment or questions.

Physicians gently encourage conversations, group sessions, and small community tasks.
These experiences reduce fear and help the patient reconnect with others.
Social confidence is necessary for teamwork and communication at work.

Social resilience helps patients thrive professionally.

How Purpose Drives Physical Progress

When patients have a clear purpose — returning to work, supporting family, rebuilding life — they try harder.
Purpose improves adherence, motivation, and emotional resilience.

Physicians tap into these personal goals to guide recovery.
They help the patient see a future worth working toward.
This emotional fuel makes physical progress faster.

Purpose brings strength from within.

Clinical Frameworks for Return-to-Work Planning

How Physicians Build a Clear Pathway Back to Work

A smooth return-to-work pathway begins with understanding the patient’s daily abilities, emotional readiness, and workplace demands.
Physicians break these elements down into small, practical steps that the patient can follow without feeling overwhelmed.
This structure helps them see a clear path forward instead of a blurry, uncertain road.

The pathway grows through predictable stages — home readiness, community readiness, and then workplace readiness.
Each stage brings new confidence and deeper independence.
Physicians use these stages to ensure progress is steady, safe, and personalized.

A strong framework helps the patient move toward work with clarity and courage.

How Functional Testing Guides Return-to-Work Decisions

Functional tests reveal how well the patient handles movements required at work.
They show how easily the person can stand for a short period, navigate steps, reach for materials, or carry small objects.

Physicians observe not only the movement but also the patient’s comfort, breathing, rhythm, and effort.
These details help determine if the patient is ready for longer work shifts or still needs additional support.
The tests highlight both strengths and small risks that may not appear in simple walking assessments.

Functional tests keep workplace decisions grounded in real abilities, not assumptions.

Why Work Simulation Enhances Safety

Work simulation allows physicians to recreate important elements of the patient’s job.
If the job involves standing, clinicians may practice gentle standing drills.
If the job involves moving between stations, they create short walking loops.

These exercises help the patient rehearse the movements they will face at work.
Simulation also reduces anxiety because the patient knows exactly what to expect when they return.
The more familiar the tasks become, the safer they feel.

Simulation turns fear into familiarity.

How Gradual Work Reintegration Protects Long-Term Health

Returning to work all at once can overwhelm the body and mind.
Fatigue can rise quickly, and fear may return if the patient feels rushed.

Physicians recommend gentle reintegration.
This may begin with a few hours per day, then increase over weeks as the patient gains strength.
This pacing prevents burnout and allows the patient to find rhythm without pressure.

Gentle reintegration protects stability, confidence, and motivation.

Measuring ADL Independence Through Clinical Milestones

How Physicians Track Progress With Simple Daily Tasks

ADLs reveal progress in a way numbers alone cannot.

ADLs reveal progress in a way numbers alone cannot.
When a patient buttons a shirt without fear, moves around the kitchen with ease, or transfers safely into the shower, these tasks reflect meaningful change.

Physicians use these moments to understand where support is still needed.
They look for smoothness, steady breathing, controlled balance, and emotional confidence.
Each of these signals shows how well the patient is adapting to life with a prosthetic limb.

Small daily tasks become powerful milestones.

How Emotional Stability Enhances ADL Performance

When fear enters daily routines, movements become stiff and uncertain.
The patient may perform tasks slowly, hesitate during transitions, or avoid certain areas of the home.

Physicians help by acknowledging this fear openly.
Talking through anxieties often reduces their power.
Gentle exposure and supportive practice help transform fear into familiarity.

Calmness strengthens independence.

Why ADL Mastery Predicts Long-Term Success

Patients who feel steady at home are more likely to succeed in community environments.
Their balance improves, their coordination becomes sharper, and their reactions become quicker.

This stability lowers the risk of falls and reduces stress.
It also helps them approach more challenging milestones — like returning to work — with greater confidence.
ADL mastery becomes the foundation for every larger goal.

Home strength translates into life strength.

How ADLs Support Emotional Healing

Daily tasks reconnect the patient with their personal life.
Cooking, bathing, or dressing become reminders that life is still full, still normal, and still theirs to control.

This emotional connection provides deep motivation.
Patients begin to feel capable, useful, and hopeful again.
These feelings shape stronger recovery and smoother progression toward independence.

Daily independence becomes emotional independence.

Time-to-Event Metrics for Return-to-Work Decisions

How Milestones Become Anchors in the Recovery Journey

Milestones such as first independent walk, first outdoor trip, or first pain-free day act as emotional anchors for patients.
These moments stay in their mind and help them see how far they have come.

Physicians use these milestones to map out the next steps.
They track the time between moments, noting when progress speeds up or slows down.
This timeline shows the patient’s natural rhythm and prevents unrealistic targets.

Milestones make the recovery story feel real and measurable.

How Delays Signal Hidden Barriers

Sometimes a milestone takes longer than expected.
This delay can indicate discomfort, socket issues, emotional fear, or even hidden pain.

Physicians use these delays to investigate deeper.
Instead of pushing harder, they explore what is holding the patient back.
Addressing the root cause often leads to smoother, safer progress.

Delays become valuable signals rather than setbacks.

Why Predictable Milestone Ranges Reassure Patients

When patients know the typical timeline others have followed, they feel less alone.
They understand that recovery is not a race and that slow days are normal.

Physicians share these ranges gently, without creating pressure.
This comfort builds patience and encourages consistent effort.
It also prevents discouragement when progress feels uneven.

Timelines help calm the emotional turbulence of recovery.

How Milestones Shape Return-to-Work Planning

Returning to work requires several smaller milestones to be in place.
Patients must handle home tasks independently, feel steady outdoors, and manage mild physical challenges.

Time-to-event metrics help physicians see when these pieces align.
If the patient meets milestones early, return-to-work planning can begin sooner.
If milestones take longer, the plan adjusts respectfully.

Milestones create an honest roadmap back to work.

Understanding the Relationship Between ADLs and Workplace Demands

Why Strong ADL Independence Predicts Work Readiness

ADLs prepare the patient for many workplace movements

ADLs prepare the patient for many workplace movements — standing, bending, reaching, and walking.
When these tasks feel safe and effortless, the workplace becomes less intimidating.

Physicians evaluate ADLs not as chores but as evidence of functional strength.
Good ADL performance reflects improved endurance, better balance, and clearer confidence.
These abilities transfer naturally into the workplace.

Home mastery becomes the body’s quiet training ground for work.

How ADLs Build the Mental Readiness Needed for Work

Daily independence strengthens emotional resilience.
Patients who dress themselves without fear or move around the home boldly feel capable again.

This renewed belief in themselves becomes vital when facing workplace pressures.
It allows them to handle unexpected moments without panic or hesitation.
Emotional strength improves adaptation, learning, and safety.

Confidence becomes the bridge between home and work.

Why Work Requires More Than Physical Ability

Workplaces often involve distractions — ringing phones, moving people, sudden tasks.
Patients must remain alert, pace themselves, and stay calm when challenges arise.

ADLs build the discipline and awareness needed to manage these moments.
The more naturally a patient handles daily routines, the more likely they are to perform well at work.

Success at work begins in the comfort of home.

How ADL Independence Reduces Return-to-Work Stress

Knowing they can handle basic tasks makes patients feel more assured about taking on more complex duties.
They feel less dependent on others, less worried about mistakes, and more open to trying new activities.

This confidence helps reduce the stress of returning to the workplace.
It allows them to focus on learning rather than worrying about falling behind.

ADL success eases the emotional load of returning to work.

Building Workplace Stamina and Safety

How Gradual Exposure Strengthens the Body

Returning to work requires stamina, but stamina cannot be rushed.
The body needs slow, steady exposure to longer walking times, longer standing periods, and small bursts of activity.
If the patient pushes too fast, fatigue arrives quickly and increases the risk of errors.

Physicians guide patients through controlled exposure.
They begin with short sessions and repeat them until ease replaces effort.
Only then does the duration increase.

This gradual build protects safety while strengthening endurance.

How Pacing Techniques Prevent Burnout

Pacing is a quiet but powerful tool in the workplace.
Many patients feel pressure to perform at full speed from the start, leading to exhaustion.

Physicians teach patients how to break tasks into sections.
They show how to rest before fatigue appears, not after it takes over.
This small shift preserves energy and prevents unnecessary strain.

Pacing turns long days into manageable hours.

How Workplace Ergonomics Support Independence

A safe workplace is one designed with the worker’s abilities in mind.
Small adjustments — like arranging tools within reach, adding stable seating, or improving lighting — can make daily tasks smoother.

Physicians help patients identify areas where changes could help.
These changes reduce unnecessary movements and build confidence.
They also reduce the emotional weight of returning to the environment.

Supportive ergonomics lead to safer, calmer workdays.

Why Communication With Employers Shapes Success

Patients feel safer when employers understand their recovery.
A quick conversation about needs, limits, and timelines protects them from unrealistic expectations.

Physicians often guide these discussions, ensuring the patient’s voice is heard clearly.
This partnership creates a supportive environment where the patient can grow without fear.

Clear communication builds trust and long-term success.

Emotional Barriers in the Return-to-Work Journey

How Fear Slows Physical Progress

Fear creates hesitation, and hesitation changes movement.
A patient may walk slower, take shorter steps, or tighten their muscles without noticing.
These changes can make walking harder and sometimes less safe.

Physicians help patients speak openly about fear.
When fear is acknowledged, it becomes easier to manage.
This emotional clarity improves physical confidence.

Healing fear is just as important as building strength.

How Self-Doubt Influences Recovery

Patients often question whether they are ready for normal life again.
They worry about being judged, appearing weak, or failing at their tasks.

Physicians guide them through these moments gently.
They remind patients that recovery is a process, not a performance.
This reassurance gradually rebuilds self-belief.

Confidence grows through kindness and honesty.

How Social Isolation Affects Motivation

Some patients withdraw from social interactions during recovery.
They avoid gatherings, conversations, or public spaces.

This isolation reduces energy and weakens motivation.
Physicians encourage small social steps — a brief walk outside, a short visit with a friend, or joining a small group session.

Human connection is a quiet partner in rehabilitation.

Why Emotional Resilience Predicts Long-Term Success

Patients who build resilience handle challenges better.
They bounce back from slow days, adapt to new tasks, and persist through discomfort.

Physicians help develop this resilience by celebrating small victories.
These moments remind patients that every step forward, no matter how small, carries meaning.

Emotional strength makes independence sustainable.

Community Mobility as a Bridge to Workplace Readiness

How Outdoor Confidence Predicts Workplace Safety

The workplace is rarely as predictable as the clinic.

The workplace is rarely as predictable as the clinic.
It may involve stairs, uneven flooring, or crowded hallways.

Outdoor walking builds the skills needed to face these challenges.
Slopes, curbs, and changing surfaces teach balance and awareness.
When patients move outdoors without fear, they are ready for most workplaces.

Outdoor mastery becomes workplace readiness.

Why Transportation Training Matters

Many patients must take buses, autos, motorcycles, or private vehicles to reach work.
Getting in and out of a vehicle requires balance, coordination, and confidence.

Physicians help patients practice these movements until they feel natural.
This removes one more barrier standing between them and a confident return to work.

Transportation independence expands opportunity.

How Community Errands Build Functional Strength

Shopping for groceries, visiting a pharmacy, or stopping at a small shop require multitasking.
Patients must walk, carry items, manage transactions, and stay aware of movement around them.

These tasks build real-life strength in a way clinic exercises cannot.
Physicians encourage these errands as safe opportunities to practice independence.

Community activity turns training into real freedom.

How Public Interaction Builds Social Confidence

Workplaces require communication.
Community interactions — speaking to vendors, asking for directions, or navigating crowds — rebuild social confidence.

These moments help the patient learn how others respond to them.
They develop ease in public spaces, which transfers directly to workplace interactions.

Public confidence supports professional confidence.

Family and Caregiver Support in Return-to-Work Recovery

How Family Support Reduces Stress

Family members often worry more than the patient.
Their fear can unintentionally limit independence by taking over tasks too early.

Physicians guide families on how to support without overprotecting.
When families trust the patient’s abilities, patients trust themselves more.
This balance reduces emotional pressure.

Healthy support strengthens independence.

How Caregivers Help Build Daily Strength

Caregivers help by supervising early ADL practice.
They ensure safety during bathing, dressing, or transferring in and out of bed.

As the patient grows more confident, caregivers step back gradually.
This gradual withdrawal builds real strength and self-belief.
It also helps the patient adapt to future workplace expectations.

Caregiver guidance becomes a ladder toward independence.

How Family Encouragement Supports Milestone Achievement

Families offer the emotional fuel needed to reach milestones.
Their encouragement gives patients the confidence to push through slow days.

Celebrating small victories — a longer walk, a smoother transfer, a successful meal prep — strengthens emotional resilience.
This support system makes milestones easier to achieve.

Families become partners in recovery.

Why Home Environment Adjustments Matter

Simple changes can reduce accidents and build confidence.
Better lighting, cleared pathways, and stable handholds make movement smoother.

Physicians guide families through these adjustments.
A safer home reduces fear, increases practice, and prepares the patient for work.

A safe home leads to a bold return to life.

Long-Term Independence and Professional Growth

How Patients Grow After Returning to Work

Returning to work is not the end of the journey

Returning to work is not the end of the journey — it is the beginning of a new chapter.
Patients discover new strengths, new routines, and new confidence in their abilities.

This growth continues as they learn to pace themselves, adapt to new tasks, and handle challenges with calmness.
They develop a deeper sense of stability and emotional strength.

Work becomes a place to rebuild identity.

How Independence Builds Over Months and Years

Independence grows quietly.
Small tasks become easier, walking feels more natural, and fear slowly fades.

Physicians continue to support this growth through follow-ups, guidance, and reassurance.
These ongoing touchpoints protect long-term mobility and well-being.

Independence becomes a lifestyle, not a milestone.

Why Emotional Maturity Shapes Returning-to-Work Success

Patients learn how to manage frustration, fatigue, pressure, and expectations.
They become more comfortable asking for help when needed and more confident in setting boundaries.

This emotional maturity protects them in the workplace.
It also strengthens their relationships and sense of self.

Emotional growth enriches the return-to-work journey.

How a Sense of Purpose Drives Lifelong Mobility

A job gives meaning, structure, and pride.
Patients who reconnect with purpose stay more active, more hopeful, and more engaged with life.

Physicians help patients rediscover this purpose by showing them what they can achieve.
This purpose guides their steps long after therapy ends.

Purpose makes independence lasting.

Conclusion

Returning to work and regaining independence in daily life are among the most meaningful milestones after limb loss.
These moments restore dignity, rebuild identity, and reshape how patients see their future.
But reaching these milestones requires more than strength — it requires patience, emotional support, and thoughtful clinical guidance.

Time-to-event metrics bring clarity to the journey.
They show progress in small, honest steps and help physicians understand when the patient is ready for the next level of independence.
ADL mastery builds the foundation for community mobility, and community mobility prepares the patient for workplace success.
Each piece supports the next, creating a pathway that feels steady, safe, and full of hope.

At Robobionics, we believe every person deserves the chance to work, create, and live with confidence.
We design advanced, affordable prosthetic solutions that make daily tasks easier and safer.
From intuitive myoelectric arms like Grippy™ to our complete range of functional mechanical devices, our mission is to bring independence within reach for every individual.

We partner with physicians across India to ensure each patient receives the tools, training, and emotional support they need to thrive.
If you’d like to explore how Robobionics can help your patients return to work with strength, stability, and hope, we invite you to book a demo anytime.

Together, we can help every person take the steps that lead back to life.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://patients.robobionics.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@patients.robobionics.in

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@patients.robobionics.in with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@patients.robobionics.in
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.